TemLux guarantees the proper functioning of its products if they are installed and used correctly, and the conditions mentioned in the warranty card are followed. The warranty period is 2 years from the date of installation. It is important to have TemLux experts handle the installation of products and related services. Any tampering or actions by unauthorized individuals or damage to warranty labels will void the warranty and services.

After-Sales Services:
One of the most important factors customers evaluate in an organization is the after-sales services. If a manufacturer provides satisfactory post-sales service for a product, it plays a crucial role in retaining existing customers and attracting new ones at a lower cost. When purchasing a product, customers primarily consider the after-sales services of the seller.
Customers who have had a bad experience with a product tend to be more skeptical about after-sales services. Therefore, companies need to maintain communication with their customers after the purchase to ensure customer confidence in the seller's commitment to support them.

Customer Satisfaction Evaluation:
At TemLux, we contact customers after a specific period since the product sale to assess their satisfaction and address any issues or feedback. This practice is not only part of our customer-centric approach but also one of our organizational values. It significantly contributes to customer loyalty and the continued use of our products.